1ace

1ace App support

Contact
+91 9870014158

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal before proceeding. Wait for the signal and then click "send OTP" - if you still don't receive the OTP, try again after the time limit. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should fix any problems you were experiencing and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the amount earned from gaming, and bonus money cannot be withdrawn. This allows users to cash out the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

For registration, please complete and submit all your KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory requirement for the registration process. Your cooperation in providing this information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed for the money won playing games with the bonus amount. This money is separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.

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