1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7839295350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the send OTP button to complete before waiting again for the OTP to be sent. If the OTP isn't received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer. This will help you update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once updated, you should be able to use the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the earnings from gaming activities, and not for bonus amounts. This means users can only cash out the money they have earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
All your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus can be withdrawn. This means you can access the funds you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace understands the significance of continuous financial transactions, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our platform prioritizes security and fairness, utilizing advanced cryptographic technologies and certified random number generators to ensure a safe and transparent gaming environment. We recognize the importance of seamless and convenient transactions, which is why we have implemented a variety of deposit and withdrawal options, catering to the diverse needs of our users. Whether you prefer to use a credit card, a digital wallet, or a cryptocurrency, our system is designed to facilitate quick and secure transactions. In addition to our comprehensive deposit and withdrawal options, our platform is built on a foundation of cutting-edge security technologies. We employ advanced cryptographic methods to protect user data and transactions, ensuring that all interactions with our platform are secure and confidential. Our certified random number generators also guarantee fairness and randomness in all gaming outcomes, allowing users to fully immerse themselves in the gaming experience without worrying about the integrity of the game. At 1ace, we are committed to providing a safe and transparent gaming environment, where users can enjoy their favorite games without hesitation. Our platform is designed to provide a seamless and enjoyable experience, with a focus on security, fairness, and convenience.
Our platform is designed with a user-friendly interface that provides seamless navigation and optimal gameplay on both desktop and mobile devices. To ensure the utmost security and peace of mind, we utilize advanced cryptography technology and adhere to strict security protocols, safeguarding your personal and financial information.