1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8622591462
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To continue, verify your internet connection and ensure a strong signal is available. After that, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once reinstalled, you should be able to access the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawal is restricted to earned gaming money, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completion of these details is a necessary step in the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are eligible for withdrawal. Any winnings from the bonus will be available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
To maintain the excitement and thrill of playing, we offer generous bonuses and promotions, including welcome bonuses, free spins, and loyalty rewards. These incentives are designed to keep the energy high and reward our players for their loyalty. In addition to our extensive range of promotions, we provide around-the-clock customer support, available 24/7, 365 days a year. Our dedicated team is always ready to assist you through multiple communication channels, including live chat, email, and phone. Our goal is to provide an exceptional online casino experience that meets your every need. Whether you're a seasoned player or just starting out, we invite you to join us today and take your game to the next level. With our commitment to excellence, state-of-the-art technology, and unparalleled customer service, we're confident that you'll have an unforgettable experience at 1ace. So why wait? Sign up now and discover the thrill of online gaming with us!
1ace offers seamless and secure deposit and withdrawal processes, ensuring a hassle-free experience for our players. Our platform supports a wide range of reliable payment methods, including credit cards, e-wallets, and cryptocurrencies, providing unparalleled convenience and peace of mind. With a vast array of payment options available, players can easily choose the method that best suits their needs. Whether it's a credit card, a popular e-wallet, or a cryptocurrency, our system is designed to be user-friendly and efficient, allowing players to focus on their gaming experience rather than worrying about payment processing. Our commitment to security is unwavering, with state-of-the-art encryption and secure servers ensuring that all transactions are protected and confidential. Additionally, our payment methods are thoroughly tested and audited to ensure they meet the highest standards of reliability and integrity. As a result, players can enjoy a seamless gaming experience, knowing that their deposits and withdrawals are handled with speed, security, and professionalism. At 1ace, we understand the importance of a smooth and hassle-free payment process, and we strive to provide the best possible experience for our players.