1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3819947119
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, the app's support system is available through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should resolve any compatibility problems and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means you can cash out the rewards you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a 30-minute to 3-hour timeframe. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it is an occasional exception to the app's usual efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we are committed to providing a responsible gaming experience. To support this, we offer a range of tools to help you manage your gameplay, including self-exclusion options and deposit limits. These features are designed to help you set boundaries and maintain control over your gaming experience. But we don't just stop at providing helpful tools - we also have a dedicated customer support team available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with anything related to your gaming experience, our team is here to help. We understand that gaming can be a complex and sometimes overwhelming experience, and we're committed to providing you with the support you need to have a positive and enjoyable time. By joining 1ace, you'll become part of a community of gamers from all around the world who trust us with their gaming needs. We're proud to be the preferred online casino of many players globally, and we're committed to continuing to provide the highest level of service and support to our customers. So why wait? Join us today and discover why we're the go-to destination for online gaming enthusiasts.
Our live casino section brings the authentic casino experience directly to your screen, complete with professional dealers and real-time action. We offer a wide range of special games, including bingo and keno, ensuring that there's something for everyone. From the thrill of the roulette wheel to the strategy of blackjack, our live casino offers an immersive and engaging experience that simulates the excitement of a traditional casino. With the added convenience of playing from the comfort of your own home, you can enjoy the thrill of the casino without ever leaving your seat.