1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9824249953
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Following this, verify the OTP (one-time password) sent to your number. This will securely log you in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving an OTP, wait for the allotted time to pass before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus funds. This means users can't withdraw bonus rewards, only the money they've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that your Know-Your-Customer (KYC) details are fully filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes and 3 hours due to its fast and stable services. However, payment delays can occasionally occur, requiring users to wait for up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings made with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, while our cutting-edge mobile app allows you to access your favorite games at any time and from anywhere. For your convenience, 1ace supports a range of secure payment and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring that transactions are quick and hassle-free. This comprehensive payment system guarantees that you can easily manage your funds and start playing without any interruptions.
At our platform, we prioritize both entertainment and security, ensuring that financial transactions are secure, uninterrupted, and protected by the latest encryption technologies. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and even cryptocurrency options, to cater to the diverse needs of our players. Our state-of-the-art security measures guarantee the safety and integrity of all transactions, giving players peace of mind as they enjoy their gaming experience. To further enhance the security and convenience of our services, our dedicated support team is available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with a transaction, our team is always ready to help, providing a seamless and stress-free gaming experience. Our commitment to providing a secure, entertaining, and enjoyable gaming environment is unwavering, and we strive to maintain the highest standards of excellence in all aspects of our platform.