1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0906676522
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP code to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP, wait a few moments and try sending it again through the app. If you still face issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has changed, try to log in with the new active number. If the number remains unchanged or has been updated incorrectly, send your KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Afterwards, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming activities, not bonus amounts. This means you can access your hard-earned rewards but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is required for a successful registration process. Completing these details is a necessary step to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes around 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned by playing games with the bonus amount can be withdrawn. Conversely, the bonus money itself cannot be withdrawn. It can only be used within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Join our vibrant community of players and take advantage of our generous welcome bonuses, ongoing promotions, and exclusive loyalty rewards. Experience the unparalleled entertainment and endless opportunities for victory that only 1ace can offer. Your adventure to gaming excellence begins here, where you'll discover a world of thrilling games, exciting challenges, and thrilling prizes. With our platform, you'll have access to a wide range of games, from classic slots to innovative table games, and everything in between. Our team of experts is dedicated to providing you with a seamless and enjoyable gaming experience, so you can focus on what matters most - winning big.
Our top priority is security, and we utilize cutting-edge cryptography technology to ensure that your personal and financial information remains safe and secure. This advanced encryption technology safeguards your data from unauthorized access, ensuring that your sensitive information is protected at all times. In addition to this robust security measure, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Our team of experts is always ready to provide timely and effective support, ensuring that you receive the help you need when you need it. With our commitment to security and customer support, you can trust that your online experience with us is safe, secure, and hassle-free. We understand the importance of protecting your personal and financial information, and we take every precaution to ensure that it is safeguarded. Whether you have a question about our services or need assistance with a specific issue, our customer support team is always available to help.