1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5178392350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to verify the OTP, which will securely authenticate you. This method eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the allotted time and then seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help you access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. You cannot withdraw the bonus money, only your earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring an additional wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings are exclusive to gaming use and cannot be withdrawn or used by anyone else. You can withdraw any earnings made from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If it fails, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further help.
Enjoy 24/7 customer support and take advantage of our attractive bonuses and promotions designed to enhance your gaming experience. Our games are powered by top-notch software providers, ensuring a seamless and immersive adventure. Join our vibrant community of players today and be part of an unparalleled world of entertainment and rewards.
At 1ace, we recognize the significance of convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are not only fast but also secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance on how to use our services, our team is always here to help. We understand the importance of having a seamless and hassle-free experience, and we strive to provide that by offering multiple communication channels, including email, phone, and live chat. Our team is passionate about providing exceptional customer service, and we're committed to resolving any issues promptly and efficiently. With 1ace, you can trust that your transactions are in good hands, and our customer support team is always available to provide assistance whenever you need it.