1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3673860710
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify to log in. This method eliminates the need for a password or email verification. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal. Wait for the OTP to be sent, and if it doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active mobile number associated with your account. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing without any problems. This update should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other withdrawal amounts in similar apps. Withdrawals are only possible for the money earned from gaming, not including any bonus amounts collected. This means users cannot withdraw bonus funds, only the earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details through this app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for a seamless experience. Saving these details will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait of up to 24 hours. This delay may occur when making payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
Our platform is designed with the user's convenience in mind, offering seamless navigation, robust security measures, and 24/7 customer support to ensure a pleasant and secure gaming experience. We prioritize ease of use, allowing users to quickly and effortlessly access a wide range of games and features. In addition, we provide comprehensive support for a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are swift, convenient, and complication-free. With our platform, users can focus on what matters most - enjoying their favorite games without worrying about the logistics of financial transactions. Our security measures are designed to provide an additional layer of protection for our users, safeguarding their personal and financial information from unauthorized access. Our customer support team is always available to assist with any questions or concerns, providing prompt and effective solutions to ensure a smooth and enjoyable gaming experience.
Our cutting-edge security measures ensure that your personal and financial information remains secure and protected at all times. Our flexible deposit and withdrawal methods, which include credit cards, digital wallets, and cryptocurrencies, enable swift and hassle-free transactions. Additionally, our dedicated customer support team is available 24/7 to assist you with any questions or concerns, providing a seamless and uninterrupted experience. From the moment you begin using our services, you can rest assured that your sensitive information is protected by advanced encryption and secure servers. Our systems are designed to detect and prevent unauthorized access, ensuring that your transactions are safe and secure. Our flexible payment options cater to a wide range of preferences, allowing you to choose the method that best suits your needs. Whether you prefer the convenience of a credit card, the speed of a digital wallet, or the anonymity of a cryptocurrency, we offer a range of options to make your transactions quick and easy. In the unlikely event that you encounter any issues or have questions, our dedicated customer support team is always available to provide assistance. Our team is comprised of experts who are passionate about delivering exceptional customer service and are committed to resolving any issues promptly and efficiently. We understand that your time is valuable, and we strive to provide a seamless and uninterrupted experience. Our 24/7 support ensures that you can get the help you need at any time, without having to wait or worry about your transactions being delayed. With our services, you can focus on what matters most – enjoying the benefits and convenience of our platform.