1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1425109158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again after waiting. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in securely, use the same active mobile number associated with your account. If your number has changed, provide your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should give you access to the latest features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other similar apps. Withdrawals are only allowed for gaming earnings, not bonus rewards. This means users can access their earned winnings, but not the bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for a seamless experience. Failure to do so may impact your ability to use the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically completing it within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This variance in processing time is a trade-off for the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are solely for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games using the bonus amount. This means the bonus funds themselves are non-withdrawable, but your winnings from using them are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and confirm if your withdrawal request is pending. If it's still failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Experience unparalleled customer service with our dedicated 24/7 support team, always ready to assist you with any questions or concerns. Our expert representatives are available around the clock, seven days a week, to provide personalized support and guidance. Whether you're looking for help with a specific issue or just need some general advice, we're here to listen and help you find a solution. At 1ace, we understand the importance of exceptional customer care and are committed to delivering a seamless and satisfying experience for all our customers. Our support team is trained to be friendly, knowledgeable, and efficient, ensuring that your queries are addressed promptly and effectively. Whether you're a new or existing customer, you can rest assured that we're here to support you every step of the way. So why wait? Join 1ace today and discover a world of exciting adventures and great victories just a click away!
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. It's time to elevate your gaming journey with a thrilling and reliable online casino experience! Enjoy a wide range of exciting games, from classic slots to table games and live dealer options, all available at your fingertips. Our user-friendly platform and secure payment methods ensure a seamless and stress-free gaming experience. Plus, our dedicated customer support team is always available to help with any questions or concerns you may have. With 1ace, you can trust that your gaming experience will be both fun and rewarding. So why wait? Sign up now and start playing today!