1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2482463911
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login, making it a convenient and straightforward process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click on 'send OTP' and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and start playing without any problems. This update should provide a smooth and seamless experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, higher than what's offered by other similar apps. Withdrawals are limited to the amount earned from gaming activities, excluding bonus funds. You cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
Here's a rewritten version of the text in three sentences: Any winnings earned from using a bonus in gaming activities are exclusive to the gaming account and cannot be withdrawn by others. The bonus amount itself cannot be withdrawn, but any money earned by playing games with it can be withdrawn. This means you can access and withdraw the funds you've won from gaming, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings for any discrepancies. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
At 1ace, security and convenience are our top priorities. We understand the importance of seamless transactions, which is why we offer a wide range of deposit and withdrawal methods, ensuring that our customers can easily and quickly manage their accounts. We accept various payment options, including credit and debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. This diverse range of payment methods allows our customers to choose the one that best suits their needs, making it easy to fund their accounts and conduct transactions. Our payment processing system is designed to be fast, secure, and user-friendly, ensuring that all transactions are processed quickly and efficiently. We also take the necessary measures to protect our customers' personal and financial information, maintaining the highest level of security and confidentiality. With 1ace, customers can rest assured that their transactions are safe, secure, and convenient, allowing them to focus on their online activities without worrying about the technicalities of payment processing.
We offer a range of deposit and withdrawal methods tailored to your convenience. You can choose from traditional credit and debit cards, electronic wallets such as PayPal and Skrill, cryptocurrencies, and bank transfers. Our secure payment processing ensures that your transactions are fast and hassle-free.