1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1180925514
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and straightforward method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version from the app store. Once the new version is installed, you should be able to log in and start playing without any issues. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to a maximum of 3 hours. However, some payments may experience delays, prolonging the wait to up to 24 hours. This delay in payment is an occasional exception to the app's generally quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used in gaming activities and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
Beyond its commitment to game responsibility, 1ace also provides tools and resources to help you play responsibly. With around-the-clock customer support, a generous welcome bonus, and regular promotions, we strive to make every moment you spend at our casino enjoyable and rewarding.
Our robust security measures and fair gaming policies ensure a safe and transparent gaming environment. We offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing unparalleled convenience and flexibility. This allows users to easily manage their accounts and make transactions with ease. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions, technical issues, or concerns that may arise. Whether it's a query about a specific game or a technical glitch, our team is committed to providing prompt and effective solutions to ensure a seamless and enjoyable gaming experience. With our commitment to security, fairness, and customer satisfaction, we strive to provide an unparalleled gaming experience that meets the highest standards of quality and reliability. Whether you're a seasoned gamer or a newcomer, we're dedicated to ensuring that your experience with us is nothing short of exceptional.