1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5242324666
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their winnings but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This step is crucial for the verification process. Ensure you have all necessary information readily available to complete the KYC requirements efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Experience the unparalleled customer service we offer, with 24/7 support available via live chat, email, and phone. Our dedicated team is always ready to assist you with any questions or concerns you may have. From the moment you join our community, you'll have access to a world of exciting opportunities, generous bonuses, and unforgettable gaming experiences. As a member of our platform, you'll enjoy a personalized experience tailored to your needs and preferences. Our knowledgeable and friendly support team is available to help you with any issues or questions you may have, 24 hours a day, 7 days a week. Whether you're looking for help with a specific game, need assistance with a transaction, or simply want to know more about our services, we're here to help. But that's not all. As a valued member of our community, you'll also have access to a range of exclusive benefits and perks. From generous bonuses and promotions to special offers and rewards, we're committed to providing you with an unparalleled gaming experience. So why wait? Join us today and discover a world of exciting opportunities, generous bonuses, and unforgettable gaming experiences. Our dedicated team is ready to welcome you and help you get started on your journey.
Welcome to 1ace, your premier online gaming destination for an exciting experience! At 1ace, we take pride in offering a vast selection of top-notch casino games that cater to all tastes and preferences. From classic table games like blackjack, roulette, and poker to thrilling slot machines and live dealer options that bring the authentic casino atmosphere right to your screen. Our user-friendly platform ensures a seamless navigation, allowing you to dive straight into the action with ease. Whether you're a seasoned gamer or just starting out, our intuitive interface makes it simple to find and play your favorite games, with features like game filters and search options to help you quickly locate what you're looking for. With 1ace, you'll have access to a vast array of games, including popular titles and exclusive releases. Our games are developed by leading providers, ensuring high-quality graphics, engaging gameplay, and fair odds. Plus, our live dealer games offer a realistic and immersive experience, with real dealers and real-time interactions that mimic the excitement of a traditional casino. At 1ace, we're committed to providing a safe and secure gaming environment, with advanced encryption and secure payment methods to ensure your transactions are protected. Our customer support team is also available 24/7 to assist with any questions or concerns you may have, ensuring you can focus on what matters most - having fun and winning big!