1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0814539715
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To complete this, ensure your internet connection is stable and strong. Wait for a strong signal and then click on "send OTP" again. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and play the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming activities, not from bonuses collected. This means you can't withdraw bonus funds, only the money you've won through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used within our gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their customer care centre.
Our top priority is the satisfaction of our customers, and we are committed to providing exceptional support to ensure their complete satisfaction. Our friendly and knowledgeable support team is available 24 hours a day, 7 days a week to assist with any questions, concerns, or issues you may have. Whether you're looking for help with a specific problem or just need some guidance, we're always here to listen and help. Join 1ace today and discover a world of entertainment, excitement, and great opportunities waiting to be explored! With our dedicated team by your side, you'll be equipped with the tools and resources you need to achieve your goals and succeed. We're passionate about providing an unparalleled experience that exceeds your expectations, and we're confident that you'll find our services to be second to none. Our commitment to customer satisfaction is unwavering, and we're dedicated to building long-term relationships with our clients. We believe that by working together, we can achieve great things and make a positive impact. So why wait? Join 1ace today and start your journey to success!
Our dedicated team of customer support is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Our goal is to ensure that your gaming experience is nothing short of exceptional. Whether you're new to the game or a seasoned player, we're here to help you navigate any challenges you may encounter and make the most of your time on our platform. Join 1ace today and take advantage of our generous welcome bonuses, designed to give you a head start on your gaming journey. With our exclusive offers, you'll be able to explore new and exciting worlds, build your skills, and make unforgettable memories. Our team is committed to providing you with a seamless and enjoyable experience, so you can focus on what matters most - having fun and winning big!