1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5568001236
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass and then contact the app's support system through live chat if necessary.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC information to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any problems. Once updated, you can start playing the app as normal.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, not bonus rewards. This withdrawal limit applies solely to the money earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours. This discrepancy highlights the app's mixed performance when it comes to transaction speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for in-game use only. You can withdraw the money earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24/7, seven days a week, to assist with any questions you may have, ensuring a hassle-free gaming experience. We are committed to providing you with an unparalleled entertainment experience, free from complications. To enhance your gaming journey, we offer a range of generous bonuses, promotions, and personalized loyalty rewards that will make each visit to 1ace a memorable one. From the moment you sign up, you'll be immersed in a world of unparalleled entertainment and opportunities to win big. With our customer support team always available to help, you can focus on what matters most - having a great time and enjoying the thrill of the game. Whether you're a seasoned player or new to the world of online gaming, we're here to ensure that your experience with 1ace is nothing short of exceptional. So why wait? Sign up today and dive into a world of entertainment like no other. With our commitment to customer satisfaction and our dedication to providing an unforgettable gaming experience, we're confident that you'll be hooked from the very start.
Our friendly and intuitive interface ensures a seamless navigation experience, whether you're a newcomer or an experienced player. We offer a range of secure and efficient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring that your transactions are quick and hassle-free. Above all, security is our top priority. We employ cutting-edge cryptography technology to safeguard your personal and financial information. This means that every transaction you make with us is protected by the highest levels of encryption, ensuring that your data remains confidential and secure. Our commitment to security is unwavering, and we take every necessary measure to prevent unauthorized access to your account. With our advanced security protocols in place, you can rest assured that your financial information is safe and protected. Furthermore, we maintain the highest standards of regulatory compliance, ensuring that our operations are transparent and accountable. Our team of experts works tirelessly to ensure that our systems and processes are up-to-date and secure, giving you peace of mind when using our services. In addition to our robust security measures, we also provide a user-friendly interface that makes it easy to manage your account and carry out transactions. Our platform is designed to be intuitive and accessible, with clear and concise instructions to guide you every step of the way. By combining our user-friendly interface with our commitment to security and regulatory compliance, we provide a seamless and secure online experience for all our users. Whether you're a seasoned player or a newcomer, you can trust that our platform is designed to meet your needs and protect your interests.