1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7126141197
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send OTP", you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your verified KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This should allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts collected. This means you can redeem your earned winnings, but any bonus rewards will remain non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay can impact the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder who earned it. Any winnings earned using the bonus amount can be withdrawn by the account holder. This is a standard practice to prevent unauthorized access to bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, as your withdrawal may be pending and will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
Our service is built on a foundation of secure, fast, and convenient transactions, with a variety of deposit and withdrawal methods available, including credit cards, electronic wallets, and cryptocurrencies. We have implemented cutting-edge security measures to protect your personal and financial information, so you can focus on enjoying your experience without worrying about the safety of your data. Our commitment to security ensures that your transactions are processed quickly and efficiently, while our user-friendly platform makes it easy to manage your accounts and access your funds whenever you need to. With our advanced security features and reliable payment processing, you can trust that your transactions are secure and protected from unauthorized access.
We recognize the importance of continuous transactions, which is why we provide a range of secure deposit and withdrawal methods to ensure maximum convenience and security for our users. These methods include credit cards, electronic wallets, cryptocurrencies, and bank transfers. Our comprehensive payment options cater to diverse user preferences, allowing you to choose the most suitable method for your transactions. In addition to our extensive payment options, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. Whether you're playing for real money or just for fun, our support team is always ready to help, ensuring a hassle-free and enjoyable experience. By offering a range of secure payment methods and a reliable customer support team, we strive to provide a gaming environment that is both convenient and secure. Our commitment to excellence and customer satisfaction is reflected in every aspect of our service, from the ease of depositing and withdrawing funds to the prompt resolution of any issues that may arise.