1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8952215711
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings to play games and cannot withdraw it. The bonus funds can be withdrawn once you have earned money by playing games with them. Any winnings from the bonus can be withdrawn as per usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
The 1ace platform features a user-friendly interface that makes navigation effortless, whether you're an experienced player or a newcomer. We prioritize both security and convenience, offering a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. This allows you to focus exclusively on your gaming experience without worrying about the technicalities. Our commitment to customer satisfaction is reflected in our dedicated 24/7 support team, available to assist you at any moment. Our team is well-equipped to handle any queries or concerns you may have, ensuring that your gaming experience is hassle-free and enjoyable. With 1ace, you can rest assured that your gaming needs are in good hands.
Our friendly website ensures a seamless navigation and hassle-free gaming experience. We provide support for various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, to offer secure and efficient transactions. Additionally, we offer generous bonuses, thrilling promotions, and a loyalty program that enhances your gaming journey.