1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3235675968
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If it still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This restriction allows users to accumulate earnings from gaming before they can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Please ensure all required information is accurately filled out and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, potentially requiring a wait of up to 24 hours. This delay primarily affects payment confirmation, extending the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn directly. Any winnings earned from playing games using the bonus amount can be withdrawn. This separate account treatment helps to distinguish bonus funds from actual deposits.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
1ace is committed to providing a safe and welcoming environment for its users. To ensure seamless transactions, we support a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our users can choose the method that best suits their needs, and our system is designed to be user-friendly and efficient. In addition to our secure and reliable transaction options, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing winnings, or resolving an issue, our team is always here to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries. Our commitment to safety and security extends beyond our transaction methods and customer support. We also employ the latest encryption technologies and secure servers to protect our users' personal and financial information. Our team of experts continuously monitors our system to ensure that it is secure and free from any potential vulnerabilities. At 1ace, we believe that our users' experience and satisfaction are paramount. We are dedicated to providing a safe, welcoming, and enjoyable environment for all of our users, and we are committed to continuously improving our services to meet their evolving needs.
We take pride in providing a seamless user experience, with a visually stunning and intuitive interface that is easy to navigate. Our cutting-edge security measures ensure that your personal information and transactions are protected with the utmost care. Speaking of transactions, 1ace supports a range of secure payment methods, including credit cards, electronic wallets, and cryptocurrency options, making it easy to manage your account. Whether you're depositing or withdrawing funds, our platform offers a variety of convenient and secure ways to do so. With 1ace, you can rest assured that your financial data is safe and secure, allowing you to focus on what matters most - your online experience.