1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8030567060
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This new method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking 'send', you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should restore your ability to access and use the app as intended.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means users can access their earned winnings, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card and linking your UPI ID and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This can affect the overall processing time, leading to a longer wait period than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. However, any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
The 1ace platform features a user-friendly interface that makes navigation effortless, whether you're an experienced player or a newcomer. We prioritize both security and convenience, offering a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. This allows you to focus exclusively on your gaming experience without worrying about the technicalities. Our commitment to customer satisfaction is reflected in our dedicated 24/7 support team, available to assist you at any moment. Our team is well-equipped to handle any queries or concerns you may have, ensuring that your gaming experience is hassle-free and enjoyable. With 1ace, you can rest assured that your gaming needs are in good hands.
Join our vibrant community and take advantage of our generous welcome bonuses, loyalty rewards, and regular promotions tailored to enhance your gaming experience. Our dedicated customer support team is available 24/7, ready to assist you with any queries or concerns. At 1ace, we strive to provide a safe, enjoyable, and immersive environment for all your gaming needs. With a focus on creating an exceptional player experience, we offer a range of benefits to welcome new members, including exclusive bonuses and promotions. Our loyalty program rewards your continued play, providing you with opportunities to earn more rewards and benefits. Regular promotions and tournaments are also available, offering exciting opportunities to win big and test your gaming skills. Our customer support team is committed to providing prompt and professional assistance, available 24 hours a day, 7 days a week. Our goal is to ensure that your gaming experience is seamless and enjoyable, addressing any issues or concerns you may have in a timely and efficient manner. At 1ace, we prioritize the safety and security of our players, implementing robust measures to protect your personal and financial information. Our platform is designed to be user-friendly and accessible, making it easy to navigate and enjoy a wide range of games and features. Discover the excitement of 1ace today and experience the thrill of gaming with a community that values camaraderie, fun, and fair play. Join us now and start enjoying the ultimate gaming experience!