1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9713440501
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, first ensure you have a strong internet connection. Wait for the signal to stabilize and then click on send OTP, allowing the process to complete. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. This means users can only withdraw their real earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure process. Having all necessary information saved in the app is mandatory for further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing for a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can impact the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we are committed to providing top-notch service and a safe gaming environment to our customers. Our dedicated 24/7 customer support team is always ready to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable experience. Join us today and embark on a thrilling journey of endless entertainment and opportunities to win big! Our platform is designed to provide a secure and trustworthy environment where you can play with confidence. Our team is passionate about delivering exceptional service, and we strive to exceed your expectations at every turn. Whether you're a seasoned player or just starting out, we're here to support you every step of the way. Our customer support team is available around the clock to address any issues you may encounter, so you can focus on what matters most - having fun and winning!
Welcome to 1ace, your premier destination for exceptional online gaming experiences. At 1ace, we take pride in offering a dynamic blend of thrilling entertainment, superior services, and robust security measures. Our platform boasts a wide selection of games, including classic slots, immersive table games like blackjack and roulette, and a variety of live dealer options that bring the authentic casino atmosphere right to your device. From the moment you step into our virtual casino, you'll be treated to an unparalleled gaming experience. Our games are carefully curated to provide a seamless and engaging experience, with features like realistic graphics, immersive sound effects, and intuitive gameplay. Whether you're a seasoned pro or a beginner, our platform is designed to make you feel like you're sitting at the tables of a real casino. But what really sets us apart is our commitment to security and fairness. We use advanced encryption technology to ensure that all transactions are secure and protected, and our games are regularly audited to guarantee fairness and integrity. Our team of experts is always on hand to help you with any questions or concerns, and we're dedicated to providing a safe and enjoyable gaming environment for all our players. So why wait? Join us at 1ace today and discover a world of excitement and adventure. With new games and promotions added regularly, you'll never be bored or short of options. And with our loyalty program, you'll be rewarded for your loyalty and dedication to our platform. So come and experience the thrill of online gaming with 1ace - your premier destination for exceptional online gaming experiences.