1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6665976679
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without requiring a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, check for a strong signal before proceeding. If you still don't receive the OTP after clicking "send", you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only withdraw the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
All KYC (Know Your Customer) details must be completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for resolution. This delay is uncommon but can occur, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by the individual. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't resolve the issue, you can contact their care centre for further assistance.
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