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1ace

1ace

Contains ads · In-app purchases

4.0★ • 0M+ Download • 02.0M reviews • Rated for 3+

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1ace App support

Contact
+91 0293438232

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If the signal is weak, wait for it to stabilize, then click "send OTP" to proceed. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your existing active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will ensure a hassle-free shift to your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI details, and entering your bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours to resolve. This variation in processing time is a rare exception to the app's generally efficient workflow.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your wallet's transaction history in the settings to verify if your withdrawal request is pending. If the funds are still not added within 24 hours, contact their care centre for assistance.

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Ratings and reviews

★★★★
3 hours ago

At 1ace, we are committed to providing a responsible gaming environment, offering tools to help players set personal limits and exercise self-exclusion options. Join us today and discover a world of endless entertainment and rewarding opportunities. Our platform is designed to cater to players who want to experience the thrill of gaming while maintaining a safe and controlled environment. With our responsible gaming features, you can set limits on your deposits, bets, and playing time to ensure that your gaming experience remains enjoyable and sustainable. Additionally, we offer self-exclusion options to help you take a break or step away from gaming altogether if needed. By joining 1ace, you'll gain access to a vast array of games, generous promotions, and exciting tournaments that will keep you engaged and entertained for hours on end. So why wait? Sign up with us today and start exploring a world of limitless possibilities!

0,34 people found this helpful • YesNo

★★★★
14 hours ago

At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. From the moment you join us, you'll experience unparalleled entertainment, lucrative bonuses, and the opportunity to win big. With our commitment to providing exceptional service, you can be sure that your needs will be met with professionalism and courtesy. Our team is always ready to help, whether you're looking for guidance on how to get started or need assistance with any aspect of our platform.

0,38 people found this helpful • YesNo