1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8475206532
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email, making it a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If the signal is stable, click on "send OTP" and wait for the time limit to receive the verification code. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number initially. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any issues and ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings generated through gaming, not from bonus amounts collected. This means users can cash out their gaming profits, but bonus rewards remain inaccessible.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhaar card and bank details. You will also need to add your UPI information for further verification. This will help us verify your identity and facilitate a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from games played with the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
Our platform is designed with a user-friendly interface that provides seamless navigation and optimal gameplay on both desktop and mobile devices. To ensure the utmost security and peace of mind, we utilize advanced cryptography technology and adhere to strict security protocols, safeguarding your personal and financial information.
We offer a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that you can easily and confidently manage your funds. Our cutting-edge cryptographic technology keeps your personal and financial information safe, allowing you to focus on having fun. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Whether you need help understanding how to make a deposit, withdraw your winnings, or troubleshoot an issue, our team is here to provide personalized support and guidance. Our secure payment options provide an added layer of protection, ensuring that your transactions are processed quickly and efficiently. With our user-friendly platform, you can easily access your account information, view your transaction history, and monitor your account balance in real-time. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that is both enjoyable and secure. By choosing us, you can trust that your personal and financial information is in good hands, allowing you to focus on what matters most - having fun and winning big.