1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3307792788
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can easily access your account using this convenient and streamlined process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click on send OTP and wait; if the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can play the newly updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are only possible for the money earned through gaming activities, not bonus amounts. This means users can only redeem earnings from actual gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To register in this app, you must complete and submit all required KYC details, which include saving your Aadhar card, UPI, and bank details. This information is necessary for the app to verify your identity and facilitate further transactions. Please ensure that all your details are accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delayed payment scenario is a rare exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At 1ace, we recognize the importance of flexible financial transactions. To cater to your needs, we provide comprehensive support for a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. This allows you to easily manage your funds without any hassle. With our versatile payment options, you can quickly and securely transfer money to and from your account, giving you the freedom to focus on what matters most. Whether you're making a purchase, sending money to a friend, or simply keeping track of your expenses, our flexible payment solutions have got you covered.
Our commitment to the satisfaction of our players extends to our secure and efficient payment options. We provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring that all transactions are swift and hassle-free. This variety of options allows players to choose the method that best suits their needs, providing them with the flexibility and convenience they require. In addition to our secure payment options, we also offer a range of bonuses and promotions designed to enhance the gaming experience and increase players' chances of winning big. Our promotions are carefully crafted to provide players with a unique and engaging experience, complete with special offers, rewards, and surprises. Whether you're a seasoned player or a newcomer, we have something for everyone, ensuring that you'll always find something to keep you entertained and motivated. Our commitment to our players' satisfaction extends beyond our payment options and promotions, as we strive to provide a first-class gaming experience in every aspect of our platform. From our user-friendly interface to our responsive customer support, we're dedicated to ensuring that every interaction with our site is a positive and enjoyable one. So why wait? Join us today and experience the thrill of gaming with a reputable and trusted partner.