1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3596470837
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, enter the OTP (One-Time Password) sent to your mobile number to complete the login process. After verification, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. Wait for a suitable signal, then click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app successfully. This should resolve any compatibility problems and ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. This means that only the actual winnings from gaming activities can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delayed payment period is a notable exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw winnings earned from playing games using the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will typically be added to your wallet account within 24 hours. If issues persist, you can get assistance from their customer care centre.
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