1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3214783505
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you can skip using a password or email for future access.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is stable and strong. If you don't receive the OTP, click on send OTP again and wait. If you still don't receive it, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should resolve the issue and provide a smooth gameplay experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be made from earned gaming rewards, excluding bonus amounts. Bonus earnings are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, allowing it to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means you can use the bonus to play games but only your own winnings from those games are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and direct bank transfers, ensuring secure and hassle-free transactions. Our commitment to ease and convenience extends to our payment processing, which is designed to minimize delays and maximize efficiency. New members are welcomed with attractive welcome bonuses, providing a boost to their gaming experience. Meanwhile, our loyal players can enjoy exclusive benefits through our VIP program, which offers personalized rewards, cashback offers, and special promotions. This loyalty program is designed to recognize and reward our most valued players, providing a unique and enhanced gaming experience that sets us apart from the competition.
We take great pride in providing a seamless user experience, characterized by intuitive navigation and high-quality graphics that transport the casino atmosphere directly to your screen. Our platform is designed to support a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. This ensures that our players can enjoy fast and secure transactions, with the peace of mind that their financial information is protected.