1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3620504344
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for a proper signal and then click "send OTP" again. If you still don't receive OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support team for assistance with account transfer. This will enable them to shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's typically offered by other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means users can't withdraw bonus amounts, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 additional hours. This delay is an occasional exception to the app's generally swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. These earnings can be withdrawn after playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their customer care centre for assistance.
1ace is the ultimate online gaming destination, designed to provide a rich and engaging experience for gaming enthusiasts of all kinds. Our platform features a diverse and extensive range of games, catering to different tastes and preferences. From timeless classic slots and traditional table games to modern live dealer options and thrilling progressive jackpots, we offer an unparalleled selection that is sure to captivate and entertain. Whether you're a seasoned pro or a newcomer to the world of online gaming, you'll find something to love at 1ace. Our commitment to providing a high-quality gaming experience is unwavering, and we strive to ensure that every moment you spend with us is an unforgettable one.
We understand the significance of convenience and security when it comes to managing your finances. To ensure a seamless and secure experience, 1ace offers a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options for those who prefer to use Bitcoin or Ethereum. Our platform is further enhanced with cutting-edge cryptography to guarantee that all transactions are secure and protected. Our commitment to security extends to the use of advanced encryption techniques, ensuring that all data transmitted between our systems and your devices is scrambled and unreadable to unauthorized parties. This means that your personal and financial information is safeguarded against potential threats, giving you peace of mind when conducting transactions with 1ace. In addition, our platform is designed with multiple layers of protection to prevent unauthorized access and ensure that all transactions are accurately recorded and verified. This includes robust firewalls, intrusion detection systems, and regular security audits to identify and address any potential vulnerabilities. By offering a variety of deposit and withdrawal methods, we aim to provide flexibility and convenience for our users. Whether you prefer the simplicity of credit/debit card transactions or the anonymity of cryptocurrency, we strive to accommodate your needs and preferences. At 1ace, we prioritize the security and convenience of our users, and we are dedicated to providing a trustworthy and reliable platform for managing your finances.