1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8222376142
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. An OTP (one-time password) will be sent to verify, which will then log you in securely. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a stable internet connection. Once connected, click to send an OTP and wait for it to arrive. If you don't receive the OTP within a certain time frame, you can use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming activities, not from bonus amounts. This means you can withdraw the rewards you've earned from gaming, but not any additional bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional delays may occur, resulting in payment processing times of up to 24 hours in some cases. This added wait time is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our high-level security measures and fair play policies ensure a safe and secure environment for all our players. We understand the importance of a seamless and trustworthy gaming experience, which is why we have implemented a range of secure deposit and withdrawal methods. These include credit card transactions, electronic wallets, and bank transfers, ensuring that all transactions are convenient, secure, and hassle-free. In addition to our robust security measures, we also prioritize excellent customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a general inquiry, our support team is always ready to help. At our online gaming platform, we are committed to providing a safe and enjoyable gaming experience for all our players. We strive to maintain the highest standards of security, fairness, and customer service to ensure that our players feel confident and protected throughout their gaming journey.
1ace offers a range of enticing bonuses and promotions to enhance your gaming experience, as well as a dedicated customer support team available 24/7 to assist you with any questions or issues. This team is always ready to help, providing instant support whenever you need it.