1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8508721973
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you and log you in, eliminating the need for a password or email login. You can now easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection and a strong signal. Click "send OTP" and wait for the verification code to arrive, or if it doesn't come within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To access the app, please uninstall the current version and download the latest update. This should resolve any issues and allow you to easily log in and play. Once updated, you can start enjoying the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming winnings, and bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. A complete and accurate submission is necessary for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay is an occasional exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Earnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
1ace provides a flawless and secure experience for users, offering a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and various cryptocurrency options. The platform places a strong emphasis on security and fairness, utilizing advanced cryptographic technology and partnering with reputable game developers. To ensure a seamless and hassle-free experience, 1ace offers multiple deposit options, allowing users to choose the method that best suits their needs. Whether it's using a credit or debit card, or opting for a more digital payment method like PayPal or Skrill, users can rest assured that their transactions are secure and reliable. In addition to traditional payment methods, 1ace also supports a variety of cryptocurrency options, providing users with even greater flexibility and control over their financial transactions. This includes popular cryptocurrencies like Bitcoin, Ethereum, and Litecoin, as well as other digital currencies. Beyond providing a range of payment options, 1ace is committed to maintaining the highest level of security and fairness in all aspects of its operations. The platform employs advanced cryptographic technology to protect user data and ensure the integrity of transactions. This includes encryption, firewalls, and other advanced security measures designed to prevent unauthorized access and ensure that user information remains confidential. 1ace also partners with reputable game developers to ensure that the games offered on the platform are fair, fun, and free from manipulation. This commitment to fairness and transparency is reflected in the platform's transparent and auditable game results, which are designed to provide users with a sense of trust and confidence in the gaming experience. By combining a range of payment options with a commitment to security, fairness, and transparency, 1ace provides users with a unique and unparalleled gaming experience. Whether you're a seasoned gamer or just looking to try your luck, 1ace offers a platform that is both fun and secure, providing you with the freedom to play and enjoy your favorite games with confidence.
We recognize the significance of convenience and security, which is why we provide support for a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast and hassle-free, allowing you to focus on your financial goals without worrying about the logistics. Our commitment to exceptional customer service is reflected in our dedicated support team, available 24/7, every day of the week. Whether you have questions about our services, concerns about your account, or need assistance with a specific issue, our friendly and knowledgeable support team is always ready to help. We understand that your time is valuable, and we strive to provide prompt and effective solutions to any problems you may encounter. With our comprehensive support system, you can be confident that you're in good hands. Our team is equipped to address a wide range of inquiries, from basic account management to more complex issues related to your financial transactions. We're committed to providing personalized support that meets your unique needs, ensuring that you receive the help you need, when you need it. In addition to our support team, we've also implemented various security measures to safeguard your sensitive information and protect your financial transactions. Our systems are designed to be robust and secure, with multiple layers of protection to prevent unauthorized access and ensure the integrity of your data. Ultimately, our goal is to provide a seamless and secure online experience that meets your needs and exceeds your expectations. We're dedicated to building long-term relationships with our customers, and we're committed to continuously improving our services to better serve you.