1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8534423574
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait for the code to arrive. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once downloaded, you can access the app's new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming money, and bonus funds are non-withdrawable. This means users can only cash out the money they've won from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhaar card, saving your UPI ID, and adding all your bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings accumulated from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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