1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4944234005
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, send your complete KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version of the app, which should fix any problems and allow seamless login. After updating, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus money collected. This means you can redeem your gaming earnings, but not the bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, setting up UPI, and adding all necessary bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delayed processing time may be due to issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is still pending. If it's not showing up, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't arrive, you can contact their care centre for assistance.
The security and convenience of financial transactions are of utmost importance to us, which is why 1ace offers a diverse range of deposit and withdrawal methods. We understand the importance of having multiple options to ensure that customers can easily and seamlessly manage their transactions. Our platform provides a variety of payment methods, including credit cards, e-wallets, and bank transfers, to guarantee a flawless and secure transaction experience. Our technology is state-of-the-art, designed to provide a safe and fair gaming environment, allowing customers to focus solely on enjoying their gaming experience without any worries or concerns. We take the security of our customers' transactions and personal data very seriously, implementing the latest encryption protocols and following strict security guidelines to prevent any unauthorized access or breaches. By offering a range of payment methods and a secure platform, we aim to provide a hassle-free and enjoyable experience for our customers. Our commitment to security and convenience ensures that our players can focus on what matters most - having fun and enjoying their favorite games.
At 1ace, we are committed to providing an unparalleled online gaming experience that combines cutting-edge technology, a diverse range of games, and exceptional customer service. Our platform is designed to cater to the diverse tastes and preferences of online gaming enthusiasts, ensuring that every player has a unique and thrilling experience. Our extensive collection of games includes electrifying slot machines, each with its own unique theme, graphics, and features. From classic fruit machines to modern video slots with advanced bonus rounds, we have something for everyone. For those who prefer the classic thrill of table games, we offer a range of options, including blackjack, poker, and roulette. Our table games are designed to provide a realistic and authentic gaming experience, with realistic graphics and sound effects that transport you to the heart of a bustling casino. In addition to our extensive game collection, we also offer a live dealer section that brings the authentic casino atmosphere right to your screen. Our live dealers are trained professionals who provide a personalized and engaging gaming experience, making every bet you place a memorable one. With the option to interact with our dealers and other players in real-time, our live dealer games offer a level of immersion and excitement that is unmatched by other online gaming platforms. At 1ace, we are dedicated to providing exceptional customer service to ensure that every player has a positive and enjoyable experience. Our team of customer support specialists is available to assist with any questions or concerns you may have, 24 hours a day, 7 days a week. Whether you need help with a game, have a technical issue, or simply want to learn more about our platform, our customer support team is always here to help. Overall, 1ace is the ultimate destination for online gaming enthusiasts who are looking for a premium gaming experience. With our state-of-the-art technology, vast assortment of games, and unparalleled customer service, we are confident that you will find everything you need to take your online gaming experience to the next level.