1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3121417306
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal. If you don't receive an OTP, try clicking "send OTP" again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher withdrawal amount compared to other similar apps. However, bonus earnings cannot be withdrawn. Only the money earned from gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This step is required to verify your identity and facilitate secure transactions. Completing these details will enable you to use the app's features effectively.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays with payment processing, requiring a wait of up to 24 hours. This delay can impact the overall processing time, extending it beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money within your gaming account, and it cannot be withdrawn by anyone else. The funds earned from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the problem persists, contact their customer care centre for assistance.
1ace is dedicated to providing top-notch services, ensuring a fair gaming experience through cutting-edge RNG technology and secure games via advanced encryption protocols. Our user-friendly interface allows for seamless navigation across various devices, from desktop to mobile. This commitment to excellence is reflected in every aspect of our platform, from the moment you sign up to the moment you start playing.
At 1ace, we recognize the importance of smooth transactions, which is why we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. These methods are all protected by advanced encryption technologies, ensuring the security and confidentiality of your transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. We are committed to providing a seamless and enjoyable gaming experience, and our team is always ready to help you with any issues that may arise. Whether you have a question about a deposit, withdrawal, or any other aspect of your gaming experience, our team is here to help, providing timely and effective support to ensure that your experience is as pleasant and hassle-free as possible.