1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8559824444
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Enter the One-Time Password (OTP) sent to your number to verify and log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for a few moments. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be compatible and allow you to log in and play.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming, and not for bonus amounts collected. This means you can withdraw the earnings from your gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to move forward with the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is due to occasional discrepancies in the payment processing system.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This is a standard restriction for bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem continues, you can contact their care centre for further assistance.
1ace is committed to providing a safe and welcoming environment for its users. To ensure seamless transactions, we support a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our users can choose the method that best suits their needs, and our system is designed to be user-friendly and efficient. In addition to our secure and reliable transaction options, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing winnings, or resolving an issue, our team is always here to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries. Our commitment to safety and security extends beyond our transaction methods and customer support. We also employ the latest encryption technologies and secure servers to protect our users' personal and financial information. Our team of experts continuously monitors our system to ensure that it is secure and free from any potential vulnerabilities. At 1ace, we believe that our users' experience and satisfaction are paramount. We are dedicated to providing a safe, welcoming, and enjoyable environment for all of our users, and we are committed to continuously improving our services to meet their evolving needs.
To ensure a seamless and secure experience, we offer a wide range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. This allows for fast and hassle-free transactions, giving you the flexibility to manage your funds with ease. At 1ace, security is our top priority, and we utilize advanced cryptographic technology to safeguard your personal and financial information. Our systems are designed with the latest security protocols to protect your data from unauthorized access, ensuring that your transactions are always secure and confidential.