1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8962768728
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus or accumulated funds. This means users can claim their winnings from gaming activities but not the bonus amounts they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for the onboarding process. Your cooperation in providing accurate and complete details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is usually due to external payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is delayed, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we recognize the significance of secure and convenient financial transactions. To ensure a seamless experience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This array of options guarantees that your funds are managed with utmost security and efficiency. In addition, our dedicated customer support team is available around the clock, 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're experiencing an issue with a transaction or simply need guidance on how to use our services, our team is always here to help. Our commitment to providing exceptional support is unwavering, and we strive to resolve any issues promptly and professionally.
Our friendly interface ensures a seamless navigation, allowing you to easily explore our vast library of games, claim attractive bonuses, and participate in thrilling tournaments. To enhance your gaming experience, 1ace offers a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, ensuring smooth transactions every time. We are committed to fairness and responsible gaming, employing advanced security measures and regularly auditing our games for transparency. This means you can play with confidence, knowing that your personal and financial information is protected. By joining 1ace today, you'll embark on an exciting journey filled with endless opportunities to win big and create unforgettable moments. With our user-friendly interface and robust security features, you'll have a hassle-free experience that's both fun and rewarding. So why wait? Sign up now and start exploring our vast gaming library, claiming bonuses, and competing in thrilling tournaments. The adventure begins here!