1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5497570281
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and easy login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive the OTP, wait for the allotted time. If not, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means you can't withdraw bonus rewards, only the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Once submitted, your account will be updated accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This discrepancy affects the overall processing time, making it longer than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. You can use the bonus for gaming, but the resulting winnings can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If the funds aren't visible immediately, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
We recognize the significance of continuous financial transactions, which is why we provide multiple secure methods for deposits and withdrawals, including credit cards, electronic wallets, and cryptocurrency options. Our platform boasts a high-level security system, ensuring that your personal and financial information is always protected. Additionally, 1ace offers an intuitive and user-friendly interface for seamless navigation, as well as a responsive customer support team available 24/7 to assist with any questions or concerns you may have.
To enhance your experience with us, 1ace offers a range of secure and convenient deposit and withdrawal methods. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our top priority is security, and we utilize advanced cryptographic technologies to protect your personal and financial information. We understand the importance of trust and confidentiality, and we take every measure to ensure the integrity of your data. In addition to our robust security measures, our dedicated customer support team is available 24/7, seven days a week, to assist you with any questions or concerns you may have. Whether you need help with depositing or withdrawing funds, or have any queries about our services, our team is always ready to provide support and guidance. We value your business and strive to provide an exceptional experience, with fast and efficient processing of transactions, and clear communication throughout the entire process.