1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 8426858451
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you're still having trouble, click send OTP and wait for a response. If you don't receive OTP within the time limit, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If your number has changed, please send your updated KYC details via email to our customer support team to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can easily play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming activities, excluding bonus amounts. This means you can't withdraw bonus money, only the rewards earned from gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can be frustrating but is typically resolved within a day.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the real money winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
Our platform is bolstered by cutting-edge technology and superior graphics, bringing you a genuine casino atmosphere right from the comfort of your own home. With our seamless gameplay, you can enjoy a hassle-free experience, regardless of your level of expertise. Whether you're a seasoned pro or a newcomer to the world of online gaming, our user-friendly interface makes navigation effortless, allowing you to focus on the thrill of the game.
At the heart of 1ace, you'll find an exceptional customer service team available 24 hours a day, 7 days a week, ready to assist with any questions or issues you may have. We offer a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring seamless transactions every time. Our commitment to fair play and security is backed by advanced cryptography technologies and rigorous auditing processes, giving you peace of mind as you take advantage of our offers. With us, you can rest assured that your transactions and personal information are protected by the latest security measures.