1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9947696352
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the designated time to pass before contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number to verify its status. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, then you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This restriction is in place to ensure that users can only withdraw their genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This requires saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, there may be delays with payment processing, which can extend the wait time to up to 24 hours. These payment delays can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings you earn using the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but any winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Join our vibrant community at 1ace today and elevate your gaming experience to new heights. With a commitment to fairness, security, and unparalleled entertainment, we're confident that 1ace will quickly become your go-to online casino.
Our customer support team is available 24/7, 7 days a week, to assist with any questions or concerns, ensuring a smooth and enjoyable gaming journey. In addition, 1ace offers generous promotions, loyalty programs, and bonuses, increasing your chances of big wins. Whether you're an experienced player or new to online gaming, 1ace provides an inclusive and thrilling platform for everyone. Join us today and enter a world of definitive excitement and rewards online, where you can play with confidence and have a great time.