1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5553507291
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure you have a strong internet connection. Wait for a reliable signal before clicking "send OTP" and waiting for it to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should get your app back to a working state.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, this withdrawal limit only applies to the money earned from gaming and does not include bonus rewards. You cannot withdraw bonus money, only the amount you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus funds themselves are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
The importance of secure and uninterrupted transactions is well understood, which is why 1ace offers a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. With advanced cryptographic technology, users can rest assured that their personal and financial information is protected at all times. This sophisticated encryption ensures that sensitive data is safely transmitted and stored, providing an added layer of security against unauthorized access or breaches. By supporting a variety of deposit and withdrawal methods, 1ace makes it easy and convenient for users to manage their accounts, without having to worry about the security of their transactions.
In addition to its comprehensive services, 1ace provides a robust customer support system available 24 hours a day, 7 days a week, to assist you with any questions or issues that may arise. This ensures that your gaming experience remains seamless and enjoyable, with dedicated representatives ready to resolve any problems you may encounter. By joining 1ace today, you'll be part of a vibrant online gaming community that never sleeps, where the excitement and thrill of the game are always just around the corner. With 1ace, the future of online gaming is now, and the possibilities are endless.