1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9721876600
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is available. Wait for a stable signal and then click the "send OTP" option, allowing sufficient time for the code to arrive. If the OTP doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and install it. This will allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw their actual winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completion of these requirements is necessary for further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
At 1ace, we prioritize entertainment and security. Our user-friendly interface is designed to ensure that you can effortlessly navigate our extensive library of games and find your favorites in no time. With a perfect blend of functionality and accessibility, our platform is built to provide a seamless gaming experience. Beyond our intuitive interface, we also offer a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that your transactions are not only fast but also secure, giving you peace of mind as you play. Whether you're a seasoned gamer or just starting out, we've got you covered with a variety of payment options that cater to your needs.
Players can enjoy a seamless gaming experience across all devices, ensuring that the excitement never stops, whether you're at home or on the go. At 1ace, we also prioritize your convenience and security by offering a range of simple and hassle-free deposit and withdrawal methods. You can choose from popular options such as credit cards, electronic wallets, bank transfers, and even cryptocurrencies to fund your account or withdraw your winnings quickly and securely.