1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3745316805
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method makes logging in easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send again and wait. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app easily. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be redeemed for gaming purposes. Withdrawals are only possible for funds earned through gaming, making it a unique feature of this app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause you to wait up to 24 hours. This wait time is a rare exception to the otherwise efficient services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings for gaming purposes only, and they cannot be withdrawn by anyone else. The bonus funds can be used to play games, and any winnings from these games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we prioritize our players and provide dedicated customer support 24/7 to address any queries or concerns. Join our community now and take advantage of thrilling promotions, generous bonuses, and a personalized VIP program designed to reward our most loyal players. Our online casino offers a unique and exciting experience, where every game is a chance to win big. With a wide range of games, generous rewards, and exceptional customer service, we strive to provide a fun and engaging experience for all our players.
At 1ace, the security and fairness of our gaming platform are our top priorities. To ensure the protection of our players' personal and financial information, we employ cutting-edge encryption technology. This advanced technology encrypts all sensitive data, making it virtually impossible for unauthorized parties to access or compromise it. In addition to secure data protection, we also prioritize fairness and transparency in our gaming environment. Our games are regularly audited to ensure that they are free from any biases or irregularities, providing a level playing field for all players. This commitment to fairness and transparency has earned us a reputation as a trusted and reliable gaming platform. To cater to our diverse player base, we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, cryptocurrencies, and bank transfers. This flexibility enables players to choose the method that best suits their needs, ensuring that transactions are fast, convenient, and hassle-free. With our comprehensive payment options, players can focus on their gaming experience without worrying about the technicalities of transactions.