1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 6013176910
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and click "send OTP" until you receive a verification code. If you don't receive the OTP within the specified time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the current app from your device. Next, download the latest version of the app, which will resolve the issue and allow you to log in and play. Once updated, you should be able to access and enjoy the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts collected. This sets a clear distinction between earned and bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded and saved all required KYC details in the app, including your Aadhar card, UPI information, and bank details. This will help to facilitate a smooth and efficient experience. Completing these details is necessary to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed as quickly as 30 minutes. However, occasional delays in payment processing may result in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds you've won while playing games, but only the amount you've earned through gameplay can be withdrawn. Any bonus earnings are separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be added to your wallet account. If the issue persists, you can seek assistance from their care centre.
To enhance your gaming experience, we also offer attractive bonuses and promotions. From welcome packages to daily rewards, and loyalty programs, there's always something extra to look forward to at 1ace. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you need help with registration, account management, or troubleshooting, our team is always just a click away, providing timely and effective support to ensure a seamless and enjoyable gaming experience.
Our dedicated 24/7 customer support team is always available to assist with any questions or concerns, ensuring a seamless and stress-free experience for you. Our team of experts is committed to providing prompt and efficient support, so you can focus on enjoying the thrill of the game. Join 1ace today and embark on an exciting adventure filled with thrilling opportunities and generous personalized bonuses designed to enhance your excitement and chances of winning!