1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0846377230
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This streamlined process allows easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat if it does not arrive within the given time frame.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, which should allow you to log in and play without any problems. Once updated, you can access the app's new features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only cash out their winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes or up to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can be frustrating, but it is a rare exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our top priority is the satisfaction of our customers. We have a dedicated team of support specialists available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Whether you're experiencing technical difficulties, need help with a game, or have a question about our promotions, we're here to provide prompt and effective support. At 1ace, we're committed to creating a seamless and enjoyable gaming experience for our customers. Our team is highly trained and knowledgeable, with extensive experience in the online casino industry. They're passionate about helping you get the most out of your gaming experience and ensuring that you have a positive and memorable experience with us. By joining our community of online casino enthusiasts, you'll gain access to a wide range of exciting games, generous promotions, and exclusive rewards. Our loyalty program is designed to reward our most dedicated players, offering special perks and benefits that will enhance your gaming experience. So why wait? Join 1ace today and experience the thrill of online gaming with a community of like-minded players. Our dedicated support team will be here to guide you every step of the way, ensuring that your experience is nothing short of exceptional.
Welcome to 1ace, your ultimate destination for an exhilarating online casino experience! At 1ace, we take pride in providing an immersive and perfect gaming environment that caters to both beginners and experienced players. Our extensive range of casino games features classic table games such as Blackjack and Roulette, as well as an impressive selection of slots with stunning graphics and thrilling themes. For those seeking a more interactive experience, our live dealer games bring the excitement of the casino floor directly to your screen. With our state-of-the-art technology and high-definition streaming, you'll feel like you're right there in the action, surrounded by the energy and excitement of a real casino. Our live dealer games include popular titles like Live Blackjack, Live Roulette, and Live Baccarat, all presented by friendly and professional dealers. In addition to our extensive game selection, 1ace also offers a range of promotions and bonuses to enhance your gaming experience. From welcome offers and reload bonuses to loyalty rewards and special giveaways, we're committed to providing you with a gaming experience that's both exciting and rewarding. At 1ace, we're dedicated to providing a safe and secure online gaming environment, with advanced encryption technology and regular audits to ensure that your personal and financial information is protected. Our customer support team is also available 24/7 to assist with any questions or concerns you may have, so you can focus on what matters most - having a great time and winning big!