1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6525197052
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your number to securely log in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check and ensure a strong internet connection is established. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your KYC details via email to the customer support system to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other apps. Withdrawals can only be made from earned gaming money, not bonuses or other forms of rewards. This means users can access their winnings from gaming activities, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required for the onboarding process. Once submitted, your account will be set up successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process, typically taking 30 minutes to 3 hours. However, occasional delays with payments may extend the wait time to up to 24 hours. This delay is isolated to payment processing and not the overall service speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal. Any winnings from bonus funds can be accessed outside of the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not updating, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, we prioritize your convenience and security by offering a vast array of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all protected by advanced cryptographic technology. Our user-friendly interface ensures a seamless navigation experience, while our attentive customer support team is available 24/7 to assist you with any questions or concerns. From the moment you join us, you'll enjoy an exceptional gaming experience where fortune meets luxury. With our vast game selection, you'll have access to a world of thrilling adventures, tempting jackpots, and exciting tournaments. Our commitment to your satisfaction is unwavering, and we're dedicated to providing a safe and enjoyable environment for all our players. At 1ace, we understand the importance of a hassle-free experience, which is why we've implemented a range of measures to ensure your transactions are quick, easy, and secure. Whether you're depositing or withdrawing funds, you can rest assured that your financial information is protected by our state-of-the-art encryption technology. Our customer support team is always at your service, ready to assist with any queries or issues you may have. From game rules and strategies to technical assistance and account management, we're here to help you every step of the way. With 1ace, you can expect exceptional service, unparalleled entertainment, and a gaming experience that's truly second to none.
At 1ace, we invite you to experience the ultimate online casino adventure. Our platform is designed to provide a premium gaming experience that seamlessly blends excitement and accessibility. With a vast array of features and services at your disposal, you'll discover a world of entertainment tailored to your unique preferences. From the comfort of your own home, you can access a diverse selection of games, including popular slots, table games, and live dealer options. Our extensive library is constantly updated with new releases, ensuring that you'll always find something fresh and thrilling to play. Beyond our impressive game selection, we're committed to providing an unparalleled level of convenience. Our user-friendly interface makes it easy to navigate our platform, while our secure payment options and reliable customer support ensure a seamless and stress-free experience. Whether you're a seasoned gambler or just looking to try your luck, we're dedicated to providing an environment that's both fun and safe. Our team of experts is always available to answer any questions, address any concerns, and help you make the most of your time at 1ace. Join us today and discover a world of online casino entertainment that's unmatched in its quality and variety. At 1ace, we're dedicated to delivering an exceptional gaming experience that exceeds your expectations and leaves you wanting more.