1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2320787398
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will authenticate your login, eliminating the need for a password or email. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you're still having issues, wait a bit and then click "send OTP" again. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app to ensure you're running with the most up-to-date software. After reinstalling, you should be able to log in and access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, not including bonus funds. This means you can only cash out the amount you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app, including your Aadhar card, UPI information, and bank account details. This is a mandatory requirement for using the app. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay may be due to processing issues unrelated to the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself is not withdrawable, only the winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for further assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Whether you're an experienced player or new to the world of online casinos, 1ace provides a captivating, secure, and rewarding environment tailored to meet all your gaming needs. Our expert team is committed to ensuring that your experience is seamless and enjoyable, from the moment you sign up to the moment you cash out. With 1ace, you can expect a world-class gaming experience that is both thrilling and transparent. Our platform is designed to provide a safe and secure environment for all players, with robust security measures in place to protect your personal and financial information. Our team is always available to help with any questions or concerns you may have, and we're committed to resolving any issues promptly and efficiently. At 1ace, we understand that every player is unique, and we're dedicated to providing a personalized gaming experience that meets your individual needs and preferences. Whether you're looking for a specific type of game, a certain level of volatility, or a specific bonus structure, we're here to help you find the perfect fit. So why wait? Join us today and embark on an unforgettable gaming journey with 1ace. Our doors are always open, and we can't wait to welcome you to our community of players. With our commitment to customer satisfaction, top-notch gaming experience, and exceptional support, you can be confident that you've made the right choice.
At 1ace, we believe in generously rewarding our players. From welcome bonuses to continuous promotions and a lucrative loyalty program, there's always something special waiting for you. Join us today and step into a world of unparalleled entertainment and exciting opportunities. As a valued member of our community, you'll have access to a wide range of thrilling experiences, from electrifying jackpots to adrenaline-pumping games. Every spin and bet has the potential to lead to spectacular wins, so why wait? Come and discover the excitement for yourself at 1ace, where the thrill of the game is matched only by the thrill of the possibility of winning big.