1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2816515030
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If a strong signal is received, click on send OTP and wait for the confirmation code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using the same active number. If the number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned money from gaming, not including bonus amounts. This means users can access their hard-earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Having this information saved will facilitate future transactions and operations within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but it typically takes around 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
When it comes to financial transactions, convenience and security are 1ace's top priorities. We offer a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, all protected by cutting-edge encryption technology. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Whether you're a seasoned player or just starting out, 1ace is committed to providing a secure and hassle-free environment for all your financial transactions. Our team is constantly working to improve our systems and processes, ensuring that your personal and financial information is protected at all times. With 1ace, you can expect a high level of service and support, backed by a robust infrastructure designed to keep your transactions safe and secure. Our team is available around the clock to address any issues or concerns you may have, providing a personalized and attentive service that puts your needs first. So why wait? Join 1ace today and discover a world of unparalleled excitement and rewards. With our commitment to convenience, security, and customer satisfaction, you can be sure of an unforgettable gaming experience.
Our dedicated customer support team is available 24 hours a day, 7 days a week, through live chat, email, and phone to assist you with any questions or concerns you may have. In addition, we offer generous bonuses, loyalty rewards, and regular promotions to enhance your gaming experience. Join 1ace today, where excitement meets reliability, and every player has the chance to win the jackpot!