1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4207895229
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned through gaming, excluding bonus amounts. This means users can only withdraw the money they've earned while playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhaar card, UPI information, and all bank details. This is a necessary step in the onboarding process. By doing so, you'll be able to complete the registration successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can cause a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve any issues, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures a smooth and accessible navigation experience, while our secure payment methods, including credit cards, electronic wallets, and cryptocurrencies, make deposits and withdrawals convenient and hassle-free. Additionally, we offer generous bonuses and promotions to enhance your gaming experience, alongside a dedicated customer support team available 24/7 to assist with any queries. Join 1ace today and embark on an unforgettable adventure where entertainment meets opportunity!
Our user-friendly platform ensures a seamless navigation experience, while our cutting-edge security measures provide a safe and protected environment for all players. With a range of fast and flexible deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, you can easily manage your account and enjoy a hassle-free gaming experience. In addition, our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Our team is committed to providing prompt and effective solutions to ensure that your experience at 1ace is as smooth and enjoyable as possible. Whether you need help with a deposit, withdrawal, or have a question about a game, our support team is always here to help. We understand the importance of providing a positive and stress-free gaming experience, and we are dedicated to making that a reality for all our players.