1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4271167701
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number to complete the login process. This streamlined method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once the update is installed, you can easily log in and start playing. This should resolve any compatibility problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all necessary KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will allow you to successfully move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the timeframe can range from 30 minutes to 3 hours. However, delays in payment processing can occur, causing users to wait up to 24 hours for their payments to be processed. This delay is an exception to the usually efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes, and it cannot be withdrawn by anyone other than yourself. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry - the funds should be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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