1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9460511601
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can wait for a while or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. However, the withdrawal amount only applies to earnings from gaming and does not include bonus rewards. You cannot withdraw bonus money, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhaar card, UPI, and bank details. This is a requirement to proceed with the process. Ensure all necessary information is up-to-date and accurately entered.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn separately from the bonus amount once you have earned money by playing games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
1ace is the premier online casino destination, offering a gaming experience that combines thrill and excitement with the comfort and convenience of playing from home. Our dedication to excellence is reflected in the wide range of features and services we provide, designed to meet the diverse needs and preferences of all players. Our extensive game selection is tailored to cater to every type of player, whether they are traditionalists who enjoy the classic table games like blackjack and roulette, or those who prefer the fast-paced action of slot machines. For those who crave strategy and competition, our poker games offer a challenging and engaging experience. With such a diverse range of options, players can quickly find the perfect game to suit their mood and skill level. At 1ace, we are committed to providing a top-notch gaming experience that is both entertaining and rewarding. Our team of experts works tirelessly to ensure that our games are always available, secure, and fair, so players can focus on what matters most - having fun and potentially winning big.
Our top priority is ensuring the security and convenience of our customers, which is why we provide support for a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, giving you the freedom to choose the option that best suits your needs. Our fast and efficient transaction processing system allows you to focus on what really matters - enjoying your gaming experience. With a seamless and hassle-free experience, you can quickly and easily access your account, make deposits, and withdraw your winnings, all while feeling secure in the knowledge that your transactions are being processed quickly and safely.