1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5587713426
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in without needing a password or email. This convenient login method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking the "send OTP" button and allow the designated time to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems preventing you from logging in. You can then easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to earned gaming money, not bonus amounts. This means you can access and redeem the money you've gained through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for a successful registration process. Ensure all required fields are filled accurately to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, potentially extending wait times up to 24 hours. This delay may happen even after the initial process is completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To locate the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Experience unparalleled customer support with our 24/7 team, available to assist you with any questions or concerns you may have. Our dedicated support staff is always ready to help, providing prompt and effective solutions to ensure your gaming experience is seamless and enjoyable. Join 1ace today and embark on an unforgettable journey filled with excitement, rewards, and endless entertainment. With our customer support team at your disposal, you'll never be left feeling stuck or uncertain. Our goal is to provide a personalized and attentive experience, ensuring you can focus on what matters most - enjoying the game. Whether you're a seasoned gamer or just starting out, our 24/7 support team is here to help you navigate any challenges or obstacles you may encounter. We're committed to providing a safe and welcoming environment, where you can connect with other players and enjoy a wide range of games and activities. By joining 1ace, you'll gain access to a vibrant gaming community, packed with features and benefits designed to enhance your overall gaming experience. So why wait? Sign up today and discover a world of excitement, adventure, and endless fun!
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