1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0168610415
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP, click on 'send OTP' again after a few moments and wait for it to arrive. If you still don't receive it, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play without any issues. Once installed, you can easily log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for the money earned from gaming, not bonus rewards. This means users cannot cash out bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, adding a UPI ID, and entering all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete, thanks to its fast and stable services. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay may be experienced in rare instances, but does not affect the overall efficiency of the app's core services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This separation is in place to ensure that bonus funds and player winnings are kept distinct.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If it's not showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
To enhance your gaming experience, we offer attractive bonuses, loyalty rewards, and 24/7 customer support to help you with any questions or concerns. Our dedicated team is always available to assist you, ensuring that you have a seamless and enjoyable experience from start to finish. By joining 1ace today, you'll discover a unique blend of entertainment, fortune, and exceptional service. Our platform is designed to provide you with a thrilling and rewarding experience, offering a wide range of games and features to keep you engaged and excited. As a valued member of our community, you'll receive regular bonuses and promotions, as well as exclusive rewards for your loyalty. Our customer support team is always just a click away, ready to help you with any issues or questions you may have. So why wait? Join 1ace today and start enjoying the ultimate gaming experience. With our unbeatable combination of fun, excitement, and top-notch service, you'll be hooked from the very start.
Accessing and withdrawing funds is a seamless process with our wide range of options. These include credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our team of experts is dedicated to ensuring that all transactions are secure and efficient. In addition to our comprehensive lineup of payment methods, we also offer around-the-clock customer support. Our team of professionals is available 24 hours a day, 7 days a week to address any questions or concerns you may have. This means that help is always just a click away, providing you with the peace of mind that comes with knowing that you have access to expert assistance whenever you need it. Whether you're transferring funds between accounts, making a purchase, or simply checking your balance, our user-friendly platform is designed to make every step of the process easy and convenient. With our extensive network of payment options and dedicated support team, you can focus on what matters most - managing your finances with confidence.