1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9304326755
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in. This method replaces the need for a password or email login, making it quick and easy to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still unable to receive the OTP, wait again and then contact the app's support system through live chat if it doesn't arrive after the allotted time.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and install it. This should allow you to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can withdraw the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay is an exception, but it can affect the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and can't be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount, but not the bonus itself. The bonus earnings are exclusive to gaming and cannot be withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If there's a delay, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, we prioritize the security and convenience of our players, which is why we offer a range of safe and reliable deposit and withdrawal methods. Our payment options include credit cards, electronic wallets, and bank transfers, ensuring that transactions are processed quickly and without any hassles. This allows you to focus on your gaming experience without worrying about the logistics of transferring funds. But we don't stop there. Our dedicated customer support team is available 24/7, 7 days a week, to assist you with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a particular game, our team is always ready to lend a helping hand. This means that you can enjoy your gaming experience without interruption, knowing that you have a team of experts behind you to help resolve any problems that may arise. Our commitment to security and customer support ensures that your experience at 1ace is always smooth and enjoyable. We understand that a hassle-free gaming experience is essential, and we're dedicated to providing you with the best possible service. Whether you're a seasoned player or just starting out, you can trust that 1ace will be there to support you every step of the way.
1ace stands out with its user-friendly interface, making navigation and game selection a breeze. To cater to your convenience, we offer a variety of flexible deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our team of customer support is available 24/7, ready to assist you with any questions or issues that may arise, ensuring that your experience is flawless from start to finish. Whether you're a seasoned gamer or a newcomer to the world of online gaming, 1ace is committed to providing an exceptional experience. Our intuitive interface is designed to make it easy for you to find and play the games you love, with clear and concise menus and easy-to-use navigation. In addition to our user-friendly interface, we understand the importance of convenient payment options. That's why we offer a range of flexible deposit and withdrawal methods, allowing you to play and manage your account with ease. Whether you prefer to use a credit card, an e-wallet, or make a bank transfer, we have a payment method that suits your needs. But what really sets 1ace apart is our commitment to customer support. Our team of experts is available 24/7, ready to assist you with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific game, we're here to help. Our goal is to ensure that your experience is perfect from start to finish, and we're dedicated to providing the highest level of support to make that happen. At 1ace, we're passionate about providing an exceptional gaming experience. Our user-friendly interface, flexible payment options, and 24/7 customer support are just a few of the ways we're committed to making your gaming experience unforgettable. So why wait? Join us today and discover the 1ace difference for yourself.